Frequently Asked Questions (FAQ) - Ventrevo
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options displayed at checkout.
Once your order is shipped, we will send you an email with a tracking number and a link to track your package in real-time.
Yes! We currently ship to the United States and select international destinations. Some locations may have longer delivery times or shipping restrictions.
We can update your shipping address within 12 hours after purchase. Contact our support team as soon as possible to request changes.
We accept returns for damaged, defective, or incorrect items within 7 days of delivery. Please review our Refund & Return Policy for detailed instructions.
If your order has not arrived within 30 business days, please contact us for further assistance. We will investigate the delay and provide a resolution.
International orders may be subject to customs duties and taxes imposed by the destination country. These fees are the customer's responsibility.
Orders can be canceled within 12 hours of purchase. After that, the order may already be processed and shipped.
You can reach our support team at:
Email: support@ventrevo.com
Address: 1234 Market Street, Suite 500, San Francisco, CA 94103, USA